The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 612 |
| Houston, TX | 353 |
| Philadelphia, PA | 254 |
| Washington, D.C., DC | 253 |
| Seattle, WA | 250 |
| Atlanta, GA | 204 |
| Salt Lake City, UT | 197 |
| Denver, CO | 191 |
| Sacramento, CA | 152 |
| Detroit, MI | 135 |
| San Francisco, CA | 135 |
| Indianapolis, IN | 132 |
| Miami, FL | 130 |
| Orlando, FL | 123 |
| Minneapolis, MN | 118 |
| Brooklyn, NY | 109 |
| Portland, OR | 108 |
| Boston, MA | 103 |
| Jacksonville, FL | 89 |
| Oakland, CA | 82 |
| Pittsburgh, PA | 81 |
| Baltimore, MD | 70 |
| New York City, NY | 66 |
| Tampa, FL | 64 |
| Reno, NV | 49 |
| Nashville, TN | 47 |
| San Jose, CA | 45 |
| Tacoma, WA | 42 |
| Charlotte, NC | 39 |
| Birmingham, AL | 37 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
skepRIM06 (@skepRIM06) reported canceled the service for today saying it'll happen tomorrow now so I have to take another day off that they'll probably screw up on again. I hate this company. I regret ever buying a product from you, @Dell. You make @Xfinity seem like a good company, which is hard af to do. /4
- Dylan Boyd (@dtboyd) reported
@maxbballin1 @Xfinity yep. That seems to be the only solution. Work use alone has me pegged at over 100GB a month.
- ~GrandiSunshine~LetsBeReal (@GrandiSunshine) reported
I really want to stream. But to do that I need to get satellite internet because all the good internet speeds end a mile away! Currently @centurylink my speeds R crap. 2 have @xfinity again but they are not even close. So @Sparklight come on only 3200 ft away!!!
- 3 IQ Impostor #BLM (@Mattamarang) reported
@Xfinity has by far the worst customer support I’ve ever experienced
- ♒️ (@AnisaJanee) reported
Not only is xfinity down, my phone service is also ******* up. If this is the new world order just say dat damn.
- Ryan Mysko (@ryanmysko) reported
@tysonhtweets @Xfinity It used to just be throttling too, which still sucks but at least you dont pay more and you cud ***** at them to stop
- Trent Strunk (@TStrunk33) reported
@WookieAutomoTV @TMFlinchum @nascarman_rr All it really says though is that the chassis ended life as a Xfinity car. Could have easily started as a Cup car that was then moved/sold down a series.
- Ｎ ｏ ｍ ａ ｄ Ｔ ｏ ｋ ｅ ｎ paypal.me/ItMeT0ken (@ItMeT0ken) reported
@nanomom0 They been doing that here for so damn long. We had them since moving where im at since the summer of '01.But the next potential one is Comcast. But from what the future holds, if what I read is right, they plan on putting hard caps on their internet.The devil you know...
- skepRIM06 (@skepRIM06) reported
canceled the service for today saying it'll happen tomorrow now so I have to take another day off that they'll probably screw up on again. I hate this company. I regret ever buying a product from you, @Dell. You make @Xfinity seem like a good company, which is hard af to do. /4
- Sℓim (@AMOURCHAR) reported
@Xfinity And the outage has now gone beyond the time that I was told it would be fixed by.
- NICKK (@AvgNickk) reported
After having Xfinity for years and years... I didn’t think support could be worse but I think AT&T has them beat.Xfinity would at least give me a date, then a warning/new date if delayedAT&T is just like, nah delayed, Maybe like two weeks, maybe longer, maybe not... who knows
- jack quinn (@jackquin2239) reported
@comcastcares the issue is the Xfinity tv remote app, specifically with tv listings and trying to move the date forward. iPhone is ok, but iPad- no. Cannot jump from current date to several days ahead. Can you fix? Malloyjack26@gmail -Twitter
- Nick Seegmiller (@NickSeegmiller) reported
@comcastcares I appreciate the reach out. I’m assuming that if y’all were able to refund me for the service I thought I cancelled and didn’t use, the phone agent would have done that. If that isn’t the case, happy to DM you.
- Mandi (@wethairdontcare) reported
There is nothing more Comcast-y then Comcast texting you the internet outage has been resolved a day after it came back on. Thanks - figured it out already. #comcast
- ANUJ KUMAR (@findanuj) reported
@comcastcares Hi - I moved to a newly built home and raised a move request for my Xfinity internet, which was accepted. But after a week I was told that Xfinity cannot service my new address. This is funny because my neighbors do have Xfinity internet. What do I do?
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